Category Archives: Microsoft

Leaving the Liminal-My Journey to Rediscover my Purpose

I’ll never forget the day. It was May 8, 2023. I logged onto my computer, excited for the upcoming week of learning at Microsoft. I had no idea what the meeting titled “Urgent Business Meeting” meant, but I joined, excited to hear about any new changes. I joined the meeting, shocked to hear that my role and numerous others had been eliminated. My last day at Microsoft would be July 7, 2023. Ironically, 8 years prior, on July 8, 2015, I was also notified that my job had been eliminated from Microsoft.

  • In 2015 I was full of gratitude and wrote a blog “Thank you Microsoft and Goodbye“. The blog went viral, I spent the next 5 months writing my first book, Pain Drives Change, in 45 days and enjoying my family. I loved Microsoft and reached out to a friend. This friend mentioned her GM had seen my blog and “wanted people like me” on the team. A few weeks later, I interviewed, and a job was created for me. I was ecstatic!
  • My next 8 years at Microsoft were unquestionably the most meaningful years of my career. When I was notified in 2023 that my job was eliminated, I was once again filled with gratitude, and wrote another blog with the same title, “Thank you Microsoft and Goodbye“.

I’ll be forever grateful for the 20 years I served at Microsoft. I tell people that Microsoft is the best company on the planet, and I still believe this with all my heart, despite the temporary pain of being suddenly let go. Pain drives change, and I vowed to let the pain of this layoff change me and set the direction for the rest of my life. I’ve watched God’s hand work in my life and so many other people’s lives in the midst of pain, and I’ve learned to find joy in the pain as the Bible speaks to:

James 1:2-4 “Consider it all joy, my brethren, when you encounter various trials, knowing the testing of your faith produces endurance. And let endurance have its perfect result, so that you may be perfect and complete, lacking in nothing.”

My wife and I went to lunch after I was notified of my layoff in 2023. Once again, she was in disbelief. I told her we’d be fine, but that I was going to reach out to the inner circle of men in my life, a group of men that I’d trust with my life, the group of men that I’d selected years earlier to be a part of a men’s group where we could encourage and inspire one another to live a life of significance.

I called Dave, one of my most trusted friends. He’d retired only a few months earlier, and I’d walked with him as he prepared for retirement the year before and was navigating the early months of retirement. His words were profound. “Damon, welcome to the liminal season of your life. I’ve been walking it for a year, and it’s been one of the most painful and rewarding years of my life. You’ll be tempted to jump into something new to avoid the pain, but don’t. Give yourself at least 6 months and wait on the Lord. When the time is right, He’ll reveal to you what you are to do for the rest of your life. But prepare yourself, it’s going to be one of the most difficult things you’ve ever done. I’m walking the same path but I’m a few months ahead of you. Feel free to reach out at any time for emotional support. I don’t think your layoff was a setback, I think it was a set-up by God so you can bring the wisdom from your life experiences to the world.”

WOW. Dave, your words couldn’t have been more true. I’ve taken your advice, and I took the last 7 months off. For the first time in my life, I chose to intentionally be unintentional, a foreign concept to me.

I’ve been intensely intentional for my whole life. In a conversation with another one of the men in my group, Chuck, he said “Damon, you’ve been maniacally intentional and focused ever since I met you“. I’m going to share some examples of this maniacal intentionality, not to boast about my accomplishments, but to shed light on how difficult it would be for me to be intentionally unintentional.

  • In high school I realized that if I wanted to go to college, I’d have to figure out how to pay for it. So, I intentionally pursued every extracurricular activity I could find because I knew these activities were critical to winning scholarships to college. As a result, I won 7 scholarships which paid for my first 2 years of college.
  • After 2 years in college, I realized an internship was my only path to paying for the remainder of my education, so I moved to Seattle to attend UW. A few months later, I found that internship at Sundstrand Data Control. I loved working there so much that I worked 30 hours per week AND obtained my Mechanical Engineering Degree.
  • I continued working at Sundstrand and intentionally pursued promotion. I became the youngest engineering manager in the company.
  • When I learned about Six Sigma, I intentionally focused and became the fastest person to certify as a Master Black Belt in 13 months.
  • When my second daughter, Noelle, was born I took 6 weeks off from Microsoft and built an addition on my house with my brother.
  • When I was 39, I was asked to lead the small groups ministry at my church. I worked full-time, had a young family, and successfully built the small group system from 3 groups to 33 groups in 18 months.
  • When I turned 40, I decided it was time to permanently lose the extra weight, so I intentionally began running and biking 5-6 times per week.
  • A few years later, I decided I wanted to do a triathlon, but I didn’t know how to swim. I intentionally focused on swimming, and a year later I swam across Lake Roosevelt and back (2.4 miles!)
  • When I was laid off from Microsoft in 2015, I wrote my first book in 45 days.
  • When I turned 50, I intentionally built Change YOUniversity while working full-time, raising a family, and acting as the VP of Culture for one of the premiere junior football programs in America.
  • When I got cancer in 2019, I intentionally kept exercising and wrote my second book as I went through cancer, riding my bike 15 miles to the UW on my final day of radiation treatment!

As you can imagine, the idea of living without intentionality, even for a season, was terrifying. After all, up until this point in my life, I’d allowed myself to be defined by my accomplishments, and I’d unknowingly allowed the pursuit of my accomplishments to become a sometimes-addictive agent, numbing the devastating pain that my body still held from a childhood of extreme trauma (I’ll write about this in depth in the future).

The liminal space is defined as “the space between what is and what will happen next”….and according to experts, “it has a major effect on our mental health” and “when you are in a place of unknowing, that can be massively scary, uncomfortable, and create anxiety.” I’ve simplified this statement as follows:

Uncertainty produces anxiety, but predictability brings peace.

I’m going to be brutally honest and vulnerable here. The last 7 months of being intentionally unintentional and remaining in the liminal space have easily been some of the most difficult but rewarding times of my life. The uncertainty about my future has produced enormous, almost unbearable anxiety. My fear of my unknown future has been debilitating at times. But I’ve chosen to listen to the counsel of the people in my life that I trust and remain in the liminal space until God showed me the path out. In these dark times I’ve found enormous hope in the stories of countless people that God has put in the liminal space (many times referred to as the wilderness) before using them for His glory.

I’ll write more about how God softened my heart and strengthened the most important relationships in my life during this season, but for now, suffice it to say that it’s once again abundantly obvious that only God could orchestrate this season so that He could do the work in me that only He knew I needed.

Ironically, the work that I’m most proud of at Microsoft happened over the last 3 years, ultimately culminating in a proven process enabling individuals and teams to thrive that is being used by hundreds of thousands of teams across the world.

And it’s the findings from this work on thriving that made my liminal season even more painful. The research is abundantly clear, thriving at work is best measured by the energy you feel from the work by asking the simple question “I was excited to work every day last week.” And the core drivers of being excited (energized) by your work occur when 2 things are present:

  1. The work is aligned to your purpose (e.g. calling, reason to live, why you wake up in the morning). The Japanese call this Ikigai.
  2. You are using your God given strengths at least 20% of your time at work every day.

The most poignant research I discovered from the Blue Zones project:

Knowing your purpose can add 7 years to your life.

Belonging to a shared purpose can add 14 years to your life.

This statistic haunted (and inspired) me nearly every day of the past 7 months. The more I thought about it, the more anxious I became.

  • What is my purpose?
  • How can I use my strengths to fulfill this purpose?
  • How can I find belonging in this purpose?
  • And the most difficult question of all. “If I don’t find and pursue this purpose, will I ever be able to enjoy life with the anxiety I’m constantly feeling?”

I called Dave countless times, full of tears. He kept assuring me that God would reveal His purpose in His time, and not to rush through this season, but allow the season to shape my character. So, I kept waiting.

A few months ago, I started getting some signals of my purpose:

  • A former co-worker, Ellen, found me on LinkedIn and asked me if I’d be a guest on her show. She shared that my cancer story had inspired her.
  • A few weeks later, I was invited to speak at the Institute for Sustainable Diversity and Inclusion on psychological safety. Effenus, the co-director, found me through a random search on LinkedIn. We had an initial call, and I watched the excitement grow as my passion for psychological safety exuded. I’ll be giving my talk on psychological safety in March!
  • A close friend reached out and asked if I wanted to co-host a podcast with him; a podcast whose purpose was not to sell, but to serve by sharing our experiences in life!

For the first time in months, I found myself excited and energized about the opportunities! I began thinking about how I could add the most value during these talks, and found myself dreaming about the opportunities again!

Ellin and I recorded our conversation yesterday on psychological safety. I shared my journey through cancer, and how Erinn, a co-worker who I fully trusted, listened as I shared my fears about cancer and work, and how her words inspired me to do the research that may have ultimately saved my life. I watched as Ellin listened in awe and was inspired by my story, and I experienced a level of energy and purpose unlike I’d felt in years.

Later that day, I told my wife that I’d felt dead emotionally for months, but today I felt alive.

God is finally bringing me out of the liminal space and into the promised land, and my purpose is becoming more and more clear.

Adding value to people’s lives

It’s the same purpose I’ve had since 2001, but this time it’s becoming even more clear to me…

I add value to people’s lives, inspiring them by vulnerably sharing the transformative impact of my life experiences.

My first book, Pain Drives Change, has inspired countless people to change because I vulnerably shared how God used the pain of a very dark season to transform me.

My second book, Apathy or Action, has inspired people by offering them hope and inspiration to take action because I vulnerably share my cancer story.

My third book on psychological safety will inspire people to change because I will vulnerably share my own story of how psychological safety has impacted my life and the lives of countless others.

My fourth book, From Protection to Connection, will inspire people to break the generational impact from trauma in their lives because I will vulnerably share my 25-year journey of overcoming childhood trauma and striving to break the generational curses in my family and the families of hundreds of men I coached in my organization, Change YOUniversity.

I’ve learned a lot as I’ve journeyed through the liminal space the last 7 months. The fear and anxiety I regularly felt because I’d forgotten my purpose and chose to be intentionally unintentional was debilitating at times. However, I won’t waste this pain, because I know there are countless people who have either forgotten their purpose or never discovered their purpose, and if my pain can add value to even one of these people’s lives it was worth it.

I’d love your feedback-did this blog add value to your life? How else can I add value to you?

Thank you, Microsoft, and Goodbye…

This is going to be tough. I’ve been putting it off as long as I could, but this morning the tears started flowing and I knew it was time to write my goodbye letter.

I’m sitting in the Commons at Microsoft, the same place I discovered a procedure that likely saved my life from cancer 4 years ago. If it weren’t for the relationships, resources, and benefits from Microsoft I might be dead, and I’d certainly not have the life I never dreamed possible.

I’m overwhelmed with gratitude for my 20 years, and I want to express that gratitude in no uncertain terms. Overcoming bipolar, a child with addiction, my wife’s cancer twice, my first layoff in 2015 and the resultant book and coaching organization that’s positively impacted hundreds of lives, overcoming cancer myself and writing my second book, and finally the discovery of psychological safety that has impacted hundreds of teams at Microsoft and countless lives across the world….these are the most significant events that I can thank Microsoft for. Thank you, Microsoft!

When people hear that I was impacted by the layoffs, they always say “I’m sorry”. I thank them for their sentiment, but quickly let them know there’s no reason to be sorry. I’ve been blessed beyond my wildest dreams through the experience, and I’m overwhelmed with gratitude. Gratitude is my deepest emotion since hearing the news, and with every passing day I feel more grateful. I still believe Microsoft is the best company on the planet to work for, and I’m eternally grateful for the last 20 years.

I’d like to share a bit of my journey with Microsoft here, hopefully it will inspire you to take a moment and reflect on the blessings in your own life, particularly in the darkest moments. I’ve spoken with many of you, and you’ve shared how devastating it is to hear of me and your peers losing jobs. I want to encourage you to shift your focus to thankfulness for what you still have at and because of Microsoft.

I started Microsoft in 2003 before I married Debbie. Neither of us could imagine the blessings we would experience because of Microsoft. Microsoft and each of my managers have walked beside us and supported us in the most difficult seasons of our lives. The experiences and learning have shaped me and everyone I interact with. The opportunities and learnings will open doors for me to fulfill my true calling in life for the rest of my life. Thank you, thank you, thank you.

  • I survived the dark winter of 2007 when I was so depressed that I couldn’t get out of bed to go to work because of my bipolar illness. In the ensuing years, Microsoft’s health benefits inspired me to begin exercising regularly, a habit I’ve continued for 15 years that has fully stabilized my bipolar and provided the energy to carry me through the ups and downs of life.
  • I survived the darkest days of my life when my daughter struggled with addiction. The overwhelming support from my manager, Jesse, and the benefits enabled her to fully overcome her addiction.
    • Years later, I received the same level of support to help her diagnose and stabilize from her own diagnosis with bipolar. Her life is completely different today and she’s studying to be a therapist because Microsoft gave me the time to support her in her darkest season and provided the benefits to get her the help she needed.
  • We survived my wife’s first bout with cancer in 2013. The world class benefits paid for the treatment she needed. Thanks to my manager, Carol, for providing the support and flexibility we needed so I could care for her and our children when needed.
  • We survived a layoff in 2015. The generous severance I took 5 months off to write my first book, Pain Drives Change, in 45 days. These 5 months allowed me to spend time with my mom before she died just 2 weeks after I returned to Microsoft in December 2015. Thank you, Nathalie, and Sean, for creating the role that I’ve been blessed with over the last 7 years.
  • We survived my wife’s 2nd bout with cancer in 2018. This time Microsoft’s new family leave benefit allowed me 6 full weeks off to fully care for her and the children. Thank you, Sean, for your support during this season.
  • We survived my bout with cancer in 2019.  I had no idea that the data analysis skills I learned in 2008 as the Xbox 360 Quality Manger would help me analyze the research and discover the cure to my cancer. I might be dead today if I didn’t have my team member and future manager, Erinn, who I felt safe enough with to share my cancer fears with, and her ensuing advice to take time for myself to research this cancer.

I wrote my second book, Apathy or Action, as I went through cancer. I had no idea that this book would inspire so many, including more than 15 people who are writing and publishing their own books that are inspiring others. All because of the opportunity Microsoft availed me to offer coaching through MS Auction!

When I returned to work in 2020 after surviving cancer, I worked with my manager, Sean, to pivot my work and align it with the strengths he saw in me. Thank you, Sean, for the opportunity to study productivity and begin coaching teams and individuals through my learnings. This pivot has resulted in the most fulfilling 3 years of my entire career, a season of significance where I added value to countless lives.

Thank you, Erinn for casting the vision that’s being realized, that I would be known as the psychological safety expert within Microsoft, and that I would speak and inspire people around the world.

My discovery and understanding of psychological safety has literally changed my life and the lives of countless people. It’s changed my marriage and my relationships with my kids. It’s changed the lives of hundreds of teams in Microsoft and hundreds of thousands of teams in the 62,000 organizations that are using the tooling I built with Engin. It’s changed hundreds of men that I’ve coached to break generational curses in my coaching organization, Change YOUniversity, creating a safe space to be vulnerable and heal from childhood trauma.

As I began speaking across Microsoft and hearing how my story, psychological safety, and the process I developed to improve it inspired others, I knew I’d been blessed with experiences, information, and tooling that could literally improve every person on the planet. My work quickly transformed from work to a calling.

A friend said it best. This layoff isn’t a setback, it’s a set-up. I’m more excited about my future than ever, a future where I’ll fulfill my true calling, and an opportunity to reach countless more people than if I’d remained employed by Microsoft.

Thank you, Microsoft. Thank you, Russ, Maren, Mark, Paul, Jesse, Carol, Paul, Sean, Erinn, Dawn, and Myron, for being managers I could fully trust and for enabling me to apply my strengths to help countless people. Thank you, Kristen, for the world-class benefits and your ongoing encouragement to me. Thank you, Nathalie, for allowing me to be a part of your team for 7 incredible years. Most of all, thank you to all my co-workers for your friendship and ongoing encouragement to use the gifts God’s given me to inspire others. I’ll miss the comradery and relationships the most.

Please connect with me on LinkedIn, and if I’ve added any value to your life through the years, please share this post to your network on LinkedIn. I’d love to have you join my group on LinkedIn, Thriving in Work and Life and we’ll build a community to inspire each other. Finally, if you’d like to hear about my new books on psychological safety at work and another on overcoming trauma when then come out, please sign up here.

Thank you, Microsoft, and goodbye.

Damon

Pain Drives Change-Reflecting On The Blessings

Consider it joy my brethren when you encounter various trials, knowing that the testing of your faith produces endurance, and let endurance have its perfect result so that you’ll be perfect and complete, lacking in nothing

James 1:2-4

Five years ago, I sat down at my computer to write a blog that quickly went viral. Later that day I turned in my computer and handed Microsoft my badge. Microsoft made the decision to lay-off people associated with the Nokia acquisition and I was one of those employees.

I could have chosen to be angry and fearful for my future, many others that were laid off chose this path. Instead, I chose gratitude. My deceased mom gave me the gift of gratitude as she modeled writing a gratitude journal every day, through good and bad.

I chose gratitude. Two days earlier when my manager informed me that I’d been laid off. I was shocked. I quickly came to my senses and looked at her stating “I’ll be fine, I serve a big God. How are you?”

In that blog I thanked Microsoft and said goodbye.

https://www.damonstoddard.com/thank-you-microsoft-and-goodbye/

I had no idea what my future held, but I knew God did and I chose to trust Him, I chose joy in this trial.

A few months later I’d written my book, Pain Drives Change. A book that today is impacting thousands of lives and became the foundation of my coaching system, Change YOUniversity.

And I got to spend significant quality time with my mom writing my book before she died in peace with the nurses Faith and Grace by her side.

A general manager saw my blog and created a role on her team for me to return to Microsoft. I re-entered the doors of Microsoft five short months after being laid off. I returned to an office a block away from my old office with a job that was more aligned to my strengths.

I didn’t know what God was up to, but He did.

Two years later my wife had cancer for the second time.

Microsoft had just implemented a policy allowing family members to take extended paid leave to care for ill family members. I took this time off and spent it with my wife as she recovered.

A short year later I discovered that I had cancer.

Once again, Microsoft took care of me and my medical bills. I used the skills I’d learned as the quality manager for Xbox to help pinpoint the source of my cancer and I used the data to convince my doctors to pursue this cutting edge cancer treatment called Trans Oral Robotic Surgery.

As a result, they found my cancer, and removed it completely.

But my treatment wasn’t over. I needed six weeks of radiation and a few months to recover. Microsoft took care of me through paid medical leave allowing me to heal completely emotionally and physically before my return to work.

Yesterday I learned that I’m still cancer free and the prognosis is very good that it won’t return!

I didn’t know what God was up to when I wrote my second book while I was going through my cancer battle, but He did.

Writing brought me peace and gave me a bigger purpose, praying that my writing would one day inspire others in similar situations. I wrote about that in Chapter 5 on July 15, 2019 a little more than a year ago. Here’s a snippet from that writing.

Today, on my 5-year anniversary of writing that blog “Thank You Microsoft and Goodbye” God revealed part of His bigger plan. My story will be broadly shared and bring hope to countless people.

I believe that everyone going through trials in their lives ask the question “why?”. I certainly do.

Today as I reflect on the past five years I can truly say beyond the shadow of a doubt that choosing joy in our trials allows God to use our trials to not only perfect us, but to bring hope and meaning to others.

Thank you, mom for teaching me how to be grateful in all things through your example. Thank you Jesus that you inspired me to write that blog five years ago, that you have used my pain to change me and given me opportunities to share my story that is offering hope to so many. Thank you, Microsoft for caring for me as a person and creating a culture and offering benefits to ensure that my personal needs and family’s needs are taken care of. And thank you, Jesus in advance for the impact that my books and story will have on people in need of hope.

Damon

P.S. If you’re interested in my book you can get a personalized copy below. For every book sold I’ll donate 100% of the profit ($10) and Microsoft will match that $10 to raise awareness of cancer and offer assistance to those with cancer.

Thank You Microsoft….and Hello!

Thank You Microsoft and Hello!

After 5 incredible months off I’m back at Microsoft in a job that was created for me.  I am overwhelmed with how incredible the time off was and how blessed I am to be back at Microsoft. If you don’t have time to read the blog here are the highlights of my time off:

  • I enjoyed my family
  • I was head coach of my son’s junior football team (6-7 year-olds)
  • I joined a startup and quickly realized it wasn’t going to work
  • I wrote my first book-Pain Drives Change-in 45 days!
  • I learned a TON
  • I vacationed in Eastern Washington, the Oregon Coast and San Juan Islands
  • I got extreme clarity on my vision for the second half of my life
  • I once again realized how incredible Microsoft is as a company and was blessed to be re-hired after my first interview loop!

This blog is the “story behind the story”. Continue reading Thank You Microsoft….and Hello!

Thank you Microsoft and Goodbye

12 ½ years ago I made a “keystone” decision in both my professional and personal life. I began my career at Honeywell in Redmond and after 13 years I knew I had to change companies if I was going to continue progressing in my career. I also knew that leaving the Seattle area was not an option-my daughter, Monica, was 5 at the time and lived with her mom. Leaving would mean I would be leaving her…simply not an option.

God has an amazing way of working things out. A former employee of mine at Honeywell worked in Microsoft Hardware and saw the potential for my skills in Six Sigma to improve the way Microsoft designed and produced hardware. Before I knew it I was working for Microsoft, my office move was less than a mile. While in building 109 I often times reflected of the softball games we played at Honeywell in the fields where building 109 now sat. Microsoft was bigger than life and I had been given an opportunity that most people dream of. My first day was January 6, 2003.

On July 8, 2015 I rode my bike to the Pro Club to run on the treadmill (a “brick day” in my triathlon training regime). As I read the news and the emails about the restructuring I was saddened, but knew it was imminent. Would I be affected I wondered? With absolute certainty I said no. 2 hours later I mentioned it to my wife on the phone and she asked if I’d be affected. With absolute certainty I said “no”. Less than 5 minutes later I was in my boss’s office with an HR representative and was informed that my position had been eliminated. I was in shock and called my wife-her response was the same response I’ve gotten from almost everyone I’ve told “you’re kidding, right?” I had to tell her 3 times that I wasn’t kidding, my last day at Microsoft would be Friday.

I have built a habit into my life of using reflection to energize personal growth. Every year I reflect on my previous years and document it, using my learnings to set goals for my future. I guess you can say the Deming cycle of “Plan, Do, Check, Act” is part of my personal DNA and I use it to continuously improve. This blog post is my first reflection. My hope and prayer is that the readers of this document will benefit from it as much as I will.

“Consider it joy, my brethren, when you encounter various trials knowing the testing of your faith produces endurance and let endurance have its perfect result so that you will be perfect and complete lacking in nothing” James 1:2-4

My strongest emotion since this new is gratitude and I want to express that gratitude in no uncertain terms. Microsoft is an incredible company to work for in virtually every aspect. On a personal note, Microsoft and my management have always done whatever they could to assist me when life’s trials came up. When my wife got cancer, Microsoft’s benefits paid for nearly all of her treatment and I was given whatever time I needed to be with her (she is now cancer free!) When my daughter was born I was given 4 weeks of paid paternity leave (one of the best experiences of my life). The same happened when my son was born. When my teenage daughter was struggling Microsoft benefits paid for 100% of her treatment (she is now doing incredibly well!). When I needed time to take care of my mom in the hospital I was told I could work remotely if necessary. When I was struggling with weight gain, Microsoft offered to pay for my membership at one of the nation’s best fitness clubs. Through this I discovered my love of exercise and began cycling to work. Microsoft once again reinforced this behavior and reimbursed me for supplies and tune-ups of my bike. I discovered the Microsoft Team for “Bike MS” and rode my first century at Deception Pass-Microsoft donated $17 per hour to the National MS Society for my bike riding time. When I decided to start coaching my son’s football team Microsoft paid the organization thousands of dollars for my donated time. When I was struggling with issues as a dad I discovered the “Microsoft Dads” alias and was introduced to thousands of dads with incredible advice. When I learned about the Dad’s leadership team my boss fully supported my time spent. These aliases are prevalent at Microsoft. When I shared that my wife had cancer the outpouring of love and encouragement was incredible. When I wanted to automate my home the insights were invaluable and the connections have opened a door to what could become my next profession.

Microsoft has invested tens of thousands of dollars in my own personal growth. Conferences, seminars, books, mentors, on the job learning, exposure to new ideas, and connections with the world’s brightest people. It is impossible to quantify the impact of this learning, but my life and future career will benefit immensely from it.

Thank you, Microsoft for the incredible pay and benefits. The stock options, stock, bonus pay and salary have allowed my wife to be at home to raise and homeschool our children. The financial stability allowed me to invest into what is arguably one of the finest vacation rental destinations on Lake Chelan, Marina’s Edge. The severance package I’ve received was incredibly generous . This benefit alone will certainly transform the second half of my life and give me time with my family that most people only dream of.

Thank you, Microsoft for the experiences and opportunities to live out my personal mission statement of “Adding value to people’s lives through serving others….” and accomplish more than I never dreamed possible. Here are a few of the accomplishments I’m most proud of:

  • Introducing Microsoft Hardware to Six Sigma and Design for Six Sigma and building a lot of these principles into the e2e product development lifecycle, winning the team an engineering excellence award.
  • Co-developing the “Customer Focused Design” methodology and applying it to hundreds of different projects
  • Introducing the Xbox team to Six Sigma and the power of data through the dramatic improvements in manufacturing yield earning the team a “Gold Star” award
  • Introducing Microsoft Hardware to statistical visual analysis and the power of Six Sigma through tools like JMP, ultimately isolating the root cause of the billion dollar quality problem on the original Xbox 360
    • These improvements won me the opportunity to be a keynote speaker at a number of conferences
  • Forming the initial Surface Quality team to drive improvements on original surface (remember, it was a very large table device J)
  • Transforming the approach to Business Intelligence in Manufacturing and Supply Chain IT ultimately doubling our customer satisfaction score
  • Being a part of the Operational Excellence Team that introduced Manufacturing and Supply Chain IT to the Scaled Agile Framework and ultimately influencing the direction of Microsoft IT

Finally, thank you Microsoft for the friendships. It was literally impossible for me to identify all of the people I’ve met and known at Microsoft to include on my goodbye email. It was very interesting to me as I was clearing out my computer files. 12.5 years of work, nearly 25,000 hours of my life poured into my work (PowerPoint, Word, Excel, OneNote, etc….). All of it deleted from my hard drive. It’s almost unfathomable. All of this work gone. The only thing that endures are the relationships. None of my accomplishments during my time at Microsoft would have happened without these relationships. None of my memories would be there without these relationships. Life and work are about relationships. I used to feel guilty taking time during lunch to develop relationships or time during a 1:1 to ask “how are you doing”. Developing relationships certainly wasn’t “real work”. But then one day I realized that building the relationships are the work. Most of my career at Microsoft was about driving cultural change. People don’t want to change and resist change-unless someone they trust is encouraging them along the path of change. Trust is the foundation of all relationships both professionally and personally.

To all the people I’ve interacted with throughout the years I want to say thank you for the relationships. In all my interactions with you I tried to earn your trust. Thank you for trusting me and letting me be a part of your lives. My hope and prayer is that through these relationships I’ve fulfilled my personal mission statement of “Adding value to people’s lives through serving others that they may do the same”. If I’ve added any value to your life please take the time to do the same through the relationships you form during your time at Microsoft.

Thank you and good bye!

Damon

damon@drstoddard.org

(425) 770-2522

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